Privacy policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from monotone.store (the “Site”).
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we gather information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files placed on your device or computer that often include an anonymous unique identifier. For more information about cookies and how to disable them, visit allaboutcookies.org.
- “Log files” track actions occurring on the Site and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, which are captured by the Stripe Payment System), email address, and phone number. We refer to this information as “Order Information.” The Site does not store credit card numbers or CVV codes; it only references them, making it impossible to share or misuse this information.
When we talk about “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.
How Do We Use Your Personal Information?
We use the Order Information that we collect to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- Provide you with information or advertising related to our products or services, in line with the preferences you have shared with us.
We use the Device Information we collect to help us screen for potential risk and fraud (particularly your IP address) and to improve and optimize our Site. For example, we generate analytics about how our customers browse and interact with the Site and assess the success of our marketing and advertising campaigns.
Sharing Your Personal Information
We do NOT share your Personal Information like Order Information with third parties, only use your Personal Information, as described above. For example, we use Craft Commerce to power our online store — you can read more about how Craft Commerce uses your Personal Information here: craftcms.com/privacy. We also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: google.com/policies/privacy. You can also opt out of Google Analytics here: tools.google.com/dlpage/gaoptout.
Finally, we may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or another lawful request for information we receive, or to otherwise protect our rights.
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Your rights
Users must be informed of their rights to access, correct, or delete their data. This is a common feature in global privacy policies, including those governed by New Zealand's Privacy Act.
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data retention
When you place an Order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at hello@monotone.store